Privacy policy



Ballymultimber Cottages Limited

Last updated: 12th January 2026

Ballymultimber Cottages Limited (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are (Data Controller)

Ballymultimber Cottages Limited
Northern Ireland, United Kingdom

Email for data protection queries: [email protected]

We are the data controller responsible for your personal data.

2. What personal data we collect

We may collect and process the following personal data:

Name

Email address

Booking and enquiry details

Marketing preferences

Competition entries

Website usage data (via cookies and analytics)

We only collect data that is necessary for the purposes outlined below.

3. How we use your personal data

We use your personal data for the following purposes:

To respond to enquiries and manage bookings

To administer competitions and prize draws

To contact competition winners

To send marketing communications where you have given consent

To improve our website and services

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

Consent – for email marketing and competition entries

Contract – to process bookings and enquiries

Legitimate interests – to operate and improve our business (where applicable and proportionate)

You may withdraw your consent at any time.

5. Competitions and prize draws

When you enter a competition (including trade show prize draws), we collect your email address (and name if provided) solely to administer the competition.

Competition data is used only for the prize draw

Winners are selected at random

Winners are contacted by email

Competition entry data is deleted within 60 days of the winner being confirmed, unless you have separately opted in to receive marketing communications

6. Marketing communications

If you opt in to receive marketing communications, we may send you emails about news, offers, and promotions relating to Ballymultimber Cottages.

Marketing emails are sent using a third-party provider (e.g. Mailchimp)

You can unsubscribe at any time by clicking the unsubscribe link in our emails

We do not send marketing emails without consent

7. Data sharing

We do not sell or rent your personal data.

We may share your data with trusted service providers (such as email marketing platforms or website hosting providers) only where necessary to operate our business, and only where appropriate data protection safeguards are in place.

8. Data retention

We retain personal data only for as long as necessary:

Competition entries: deleted within 60 days after the competition ends

Marketing data: retained until you unsubscribe

Booking and enquiry data: retained in line with legal and accounting requirements

9. Your data protection rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Withdraw consent at any time

Object to certain types of processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

To exercise your rights, please contact us at [insert email address].

10. Cookies

Our website uses cookies to improve functionality and analyse website traffic.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.